{"id":1155,"date":"2025-09-08T14:01:51","date_gmt":"2025-09-08T12:01:51","guid":{"rendered":"https:\/\/mywater.community\/faq\/"},"modified":"2026-04-15T14:02:32","modified_gmt":"2026-04-15T12:02:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/mywater.community\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

A few answers to your Questions<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t+32 498 66 24 04<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
FAQ<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Here you\u2019ll find all the answers to your questions and everything you need to know about MyWater<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\t
What is MyWater.Community? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\ud83d\udca7A machine that filters tap water\ud83d\udeb0 using multiple technologies: an initial coconut carbon filter, two reverse osmosis membranes, a remineralization system, and a vortex effect for revitalization.<\/p>\n\n

\ud83d\udd27 It\u2019s also a complete, hassle-free service \u2014 covering installation, maintenance, filter replacement, and recycling.<\/p>\n\n

\ud83d\udde3\ufe0f And finally, it\u2019s a community made up of people like you and me, as well as doctors, naturopaths, toxicologists, and more \u2014 citizens who care about health, connected through a WhatsApp group that allows quick exchanges and immediate support whenever needed.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Do you also install in France? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Yes, our teams install in France and Belgium.<\/p>\n

To request a free trial, head to our bio and click on the appropriate link.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
How many liters of water are needed to produce 1 liter of filtered water? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

It\u2019s true that reverse osmosis releases some water that isn\u2019t consumed.<\/p>\n

1 liter of MyWater is produced while releasing 1 liter of water \u2014 along with all the pollutants contained in those two liters.<\/p>\n

This is less than most brands, which discharge up to 3 liters for every liter of purified water. And each time, it\u2019s one plastic bottle avoided.<\/p>\n\n

At MyWater, we call this the passive consumption of water \u2014 just like the water used for cleaning, washing, or flushing toilets.<\/p>\n\n

1 liter of MyWater for 1 liter released = 1 plastic bottle avoided.<\/p>\n\n

Have you ever thought about that?<\/p>\n\n

The production of a single 1-liter bottle of mineral water consumes 1.8 liters for manufacturing and 2 liters for cleaning the glass container.<\/p>\n\n

A single toilet flush uses at least 7 liters.<\/p>\n\n

1 kg of rice requires 2,500 liters of water.<\/p>\n\n

The gold medal goes to meat \u2014 up to 15,000 liters of water for 1 kg.<\/p>\n\n

\ud83d\udc49 Tip: Geoffrey de Chi\u00e8vres redirected the MyWater pump\u2019s discharge into his rainwater tank. The result: that water is fully recovered and used to flush his toilets.<\/p>\n\n

\u2705 Zero waste \u2014 a smart use of every drop!<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
What does MyWater taste like? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

It tastes clean. No chlorine, no metallic notes, no bitterness. \nJust smooth, light, flowing water that enhances your coffee, your tea, your body.<\/p>\n

\ud83e\udd70 Our members say they\u2019ve rediscovered the simple pleasure of drinking water. \nAnd guess what? The taste can be adjusted based on the minerals you choose.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
How do you adjust the taste of the water? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

By adjusting the amount of dry residue contained in one liter of water.<\/p>\n\n

These dry residues are the essential minerals naturally present in tap water.<\/p>\n

Their quantity determines \u2014 in addition to purity \u2014 the taste of the water you drink.<\/p>\n\n

The level of dry residue is set during the installation of your individual MyWater purification station.<\/p>\n\n

How does it work?
\nAfter placing the machine near the kitchen sink, the installer adjusts the filter through three different settings. \nThe user tastes the resulting waters and chooses their favorite \u2014 the final setting will deliver that one.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Specifically, what is installed? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\ud83d\udeb0 A stylish tap to place next to your sink, plus a compact filtration station about the size of a briefcase.<\/p>\n\n

\ud83d\udd27Its dimensions? 45 x 45 x 12 cm. Too big to fit under the sink? It can be installed at a reasonable distance, in another cabinet.<\/p>\n\n

\ud83d\udca7Just mention it when requesting your trial \u2014 this will allow the team to schedule a slightly longer visit. \nAny questions? Feel free to contact us!<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
What is reverse osmosis? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Reverse osmosis is the gold standard of purification \u2014 0.0001 micron, just like in hospitals.<\/p>\n

An ultra-fine filtration process that removes up to 99% of impurities: heavy metals, chemical residues, hormones, bacteria, and more.<\/p>\n

Then, the water is naturally remineralized with calcium, magnesium, and other elements for optimal balance.<\/p>\n

\ud83d\udc45 The result? Clear, smooth water with no unwanted taste \u2014 simply pleasant to drink.<\/p>\n

\ud83e\udd64 And as a bonus: you can even adjust the flavor according to your preferred mineral profile.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
What\u2019s the difference between reverse osmosis and a water softener? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

A water softener removes limescale, not toxins.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Isn\u2019t purified water \u201cdead\u201d if everything is removed? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

That\u2019s why we intelligently remineralize the water after filtration.<\/p>\n

That said, it seems that water matters more for what it carries away than for what it brings in.<\/p>\n

According to the naturopaths in our Community, our bodies get the minerals they need from fruits and vegetables. The minerals found in water, on the other hand, tend to burden our kidneys. It\u2019s therefore better to drink low-mineral water.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
By allowing some of the essential minerals to pass through, aren\u2019t you also letting TFA through? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Our patented process is based on precise control at the membrane outlet. We allow a slight reinjection of a fraction of the osmotic concentrate, enabling a controlled amount of minerals to pass through. Thanks to the \u201csmart drain,\u201d we adjust the outlet pressure to finely calibrate this process.<\/p>

This allows us to obtain lightly mineralized water containing calcium and magnesium, while ensuring the removal of PFAS such as TFA. Take a look at the analysis results on our website<\/a><\/u>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
A \u20ac34\/month subscription \u2014 how do you justify this price? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\u20ac34 is less than what a family spends on bottled water each month.<\/p>\n

And with that, you say goodbye to plastic, heavy packs, and waste.<\/p>\n

\u2705 Included: equipment, maintenance, filters, customer service, and even a 15-day free trial.<\/p>\n

You rent your music, your bike... so why not your source of pure water?<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Why subscribe? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Because after looking at the issue from every angle, this is the solution MyWater found to make pure water accessible to as many people as possible.<\/p>\n\n

\ud83d\udca7Instead of spending \u20ac2,500 to \u20ac3,500 on a quality reverse osmosis filter \u2014 which would pay for itself in seven years \u2014 you pay \u20ac34 per month. In seven years, MyWater will have already upgraded you to the next generation.<\/p>\n\n

\ud83d\udca7Having a good machine at home isn\u2019t enough. To keep your water healthy, maintenance and filter replacement are essential. At MyWater, we monitor the condition of your filters and call you to schedule an appointment when it\u2019s time to replace them.<\/p>\n\n

\ud83d\udca7No surprises: the cost of the filters is included (while some companies charge up to \u20ac200 for these so-called \u201cconsumables\u201d) \u2014 and so is their recycling.<\/p>\n\n

\ud83d\udca7Your mini purification station is maintained with great care \u2014 and that\u2019s a good thing, because buying it outright would cost a small fortune.<\/p>\n\n

In short, for \u20ac34 per month \u2014 the price of bottled water \u2014 you enjoy \ud83d\udca7 ultra-pure water with zero mental load (and zero physical load too, since you no longer have to carry bottles \ud83d\ude09).<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
And what about vulnerable communities? Do you think about them? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Absolutely. We already work with associations, schools, and social organizations to offer solidarity-based plans.<\/p>\n

We want everyone to have access to healthy water, whatever their situation.<\/p>\n

Because drinking clean water is a right, not a privilege.<\/p>\n

\ud83d\udc99 Pure water, for everyone.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Where\u2019s the catch? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

There isn\u2019t one. MyWater is a small Belgian scale-up whose mission is to make high-quality drinking water accessible to as many people as possible.<\/p>\n

Not happy? You can cancel your subscription anytime.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Do you have black taps or other colors? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

No, because in the absence of studies proving otherwise, we prefer to avoid taps that could release plastic or paint particles.<\/p>\n

However, we are fully confident in the quality of our tap: it\u2019s made of brushed stainless steel, 18\/10 alloy \u2014 meaning food-grade quality.<\/p>\n

All water takes on traces of the metal it passes through. If the tap isn\u2019t high quality, the water can become contaminated with metals that are toxic to health.<\/p>\n

The entire cycle through which MyWater water passes is designed to ensure that, at the outlet, the water remains of the highest quality.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Is there any plastic in your machine? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

All internal components are made from John Guest plastics certified NSF51 for food safety and NSF61 for being BPA-free (Bisphenol A).<\/p>\n

They do not release microplastics, and the exterior is made from recycled plastic.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Do you install on stone or porcelain sinks, etc.? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Yes, our installers drill through all types of materials with great care, taking their time.<\/p>\n

Don\u2019t forget to attach photos of your sink and cabinet when submitting your installation request. This helps us plan the required duration of the visit.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Is an electrical outlet required under the sink? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Yes, an electrical outlet is required, but it doesn\u2019t necessarily have to be under the sink.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
What\u2019s in the box? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
    \n
  1. A coconut carbon filter that captures large molecules.<\/li>\n
  2. Two reverse osmosis membranes \u2014 water molecules pass through at a thousandth of a micron, but pollutants do not.<\/li>\n
  3. A device placed between the two reverse osmosis filtrations that extracts essential minerals and re-injects them at the end.<\/li>\n
  4. A vortex effect that energizes the water \u2014 at least for those who believe in it (including Masaru Emoto).<\/li>\n<\/ol>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
    \n\t\t\t\t\n\t\t\t\t\t
    How much does it cost? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    From \u20ac99 to \u20ac149 for installation, depending on complexity.<\/p>\n

    \u20ac34 per month for usage, maintenance, filters, and their replacement.<\/p>\n

    Fixed fee for moving house or kitchen renovation: \u20ac129 from January 2026<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    Where is MyWater made? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    No, not in China \u2014 in Italy, in a region renowned for high-precision mechanics (it\u2019s also where the famous Ducati motorcycles are made).<\/p>\n

    Our machine is protected by several patents, the filters are always in stock, and repairs are fully possible.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    What can you do with MyWater water? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Drink it, cook with it, give it to your pets and plants if you like. Young mothers use it for baby bottles, diaper changes, and even to gently clean their little one\u2019s cheeks. Some beauty lovers do the same.<\/p>\n

    However, there\u2019s no need to use it for washing dishes, cleaning, showering, or bathing.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    Who are the installers? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Our installers (yes, most of them are women) are trained to carry out careful installations and take the time needed to do the job right. (Don\u2019t forget to send photos of your kitchen so they can estimate how long the installation will take.)<\/p>\n\n

    They are also fully able to answer all your questions \u2014 whether about how the machine works or about the role of water in our health. In fact, most of them come from wellness backgrounds (occupational therapists, fascia therapists, yoga teachers, etc.) and have completed a six-month training program as part of the Brussels Region\u2019s Professional Integration initiative. You could call them \u201cwater artisans.\u201d<\/p>\n\n

    They are also the ones who will come to replace your filters \u2014 the key to ensuring optimal performance and perfectly pure water, always.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    What are the technical standards of MyWater? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Standards and Safety<\/strong>
    \nMyWater systems use John Guest<\/em> fittings certified NSF 51 to 61<\/strong>, ensuring optimal safety. \nThe membranes comply with European standards (EC Regulation No. 1935\/2004<\/strong>), equivalent to the American NSF 58<\/strong> standard. \nSome technical information, such as the origin of the membranes, remains confidential, protected by patents and exclusive know-how developed with our technical partners.<\/p>\n\n

    Analysis and Performance<\/strong>
    \nIndependent analyses, including those by the Eurofins<\/strong> laboratory (approved by AFSCA and ARS) and the Investigation<\/em> TV program (RTBF, May 28), \nconfirm the total elimination of PFAS, TFA<\/strong>, and pesticide metabolites. \nResults can be viewed on www.MyWater.community<\/a>.<\/p>\n\n

    Predictive Maintenance<\/strong>
    \nThrough an internal application, MyWater predicts maintenance needs based on saturation levels<\/strong> reported by members every four months, \nallowing interventions according to real usage rather than fixed schedules. \nSystems are equipped with control alerts<\/strong> inviting users to contact the support center 7 days a week<\/strong>.<\/p>\n\n

    Commitment<\/strong>
    \nMyWater is committed to providing water of impeccable quality with rigor<\/strong>, safety<\/strong>, \ntransparency<\/strong>, and care<\/strong>.
    \n\ud83d\udc49 For more details, visit the full page: \n    MyWater Technical Standards<\/a><\/u>.\n<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    Why a community? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Nope, MyWater isn\u2019t a cult \ud83d\ude05 Just a network bringing together its users \u2014 people who care about health, including experts like toxicologists, naturopaths, doctors, and more.<\/p>\n

    Everyone exchanges directly through a WhatsApp conversation, which also allows the team to respond quickly in case of a technical issue or simply a user question.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    Have you had your water tested? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    In Belgium, the independent accredited laboratory Eurofins conducted before-and-after tests with three of our members in Ittre, Wavre, and Chi\u00e8vres. In all three cases, traces of pesticide metabolites, PFAS, and TFA \u2014 abnormally present in tap water \u2014 had completely disappeared. The same results were confirmed in Lectoure, in the Gers region of France, by the Eurofins laboratory.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t
    How can I know if my water is polluted? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    You can contact:
    \nEurofins Euraceta SA: Rue le Marais 15, 4530 Villers-le-Bouillet, BELGIUM
    \nTel: +32 4 259 93 20
    \neuraceta@ftbnl.eurofins.com<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t